Please carefully read these Terms and Conditions
GENERAL TERMS AND CONDITIONS OF USE - WWW.AKOMMO.COM
In this General Terms and Conditions of Use:
"Akommo", "we", "us", or "our", means Destination Global, S.L., Spanish company identified in section 1.
"User", "You", means a person who registers to the Website in order to search, browse, or request the booking of an Accommodation or its Services.
"Client", means a User that has booked and fully paid his/hers accommodation rental for a specific event.
"Website", means the site www.akommo.com
"Terms of Use", means Website's General Terms and Conditions of Use.
"Accommodation", means an apartment, villa or hotel room.
"Services", depending on context could means the Website features and modules and also the other Services related to the booking of an Accommodation, concretely, transportation, maid and cleaning and other hospitality services.
"Lists", means a list of Accommodations available for event-time rentals and its Services.
"Wishlists", means a specific list of Accommodations selected by event, created by a User under his own profile.
"Providers", within the sense of these Terms of Use, means Akommo network of trusted professionals, accommodations and properties owners or managers.
Any use of the above terminology or other words in the singular, plural, in uppercase, lowercase, or a combination, are taken as interchangeable and therefore as referring to same.
1. Identification
1.1. Destination Global, S.L., is a Spanish company with VAT number B-64497027, registered in the Mercantile Registry of Barcelona Volume: 39605, Folio: 8, Section: 8, Page: B351126, Entry: 1. We are based in Barcelona in a newly remodelled office in the heart of the city at Calle Ramon Turró 100-104, Attic 3, 08005, Barcelona. Akommo is a Community trademark, owned by Destination Global, S.L., and through which the Accommodation and related Services offered on the website are marketed.
1.2. Akommo is not a property owner but an intermediary consultancy, managing its own reliable and trusted professional network of accommodations providers controlled by their respective owners or property managers. Akommo activities, and thereof liability, are limited to providing information about Accommodation and Services for events and trade shows, offer the opportunity to make a booking if there is availability and then manage the entire process to exit, including but not limited to accepting offline payment from its Clients on behalf of its Providers.
1.3. Akommo is a party to the Rental Agreement concluded between itself and its Clients and between itself and its network of reliable Providers. However, the Providers are themselves responsible for satisfying their own contractual obligations and adherence to the provisions governed by their national regulations regarding property rental and services related to this activity.
2. Basic Terms
2.1. By using or accessing the Website, however accessed, you agree to be bound with these Terms of Use in their entirety and without any limitations. If you do not agree with these Terms of Use, or with any part thereof, we suggest that you refrain from accessing and using the Website and its services. Prior to requesting any Service, you will be required to explicitly accept our Terms of Use.
2.2. These Terms of Use, together with our privacy policy, constitutes the framework agreement between you and Akommo and governs the use of the Website, superseding any prior agreement which regulated said purpose.
2.3. You will have permanent, direct and free access to the public information on the Website. However, we reserve the right to restrict the access to certain specific content, information, sections and other features to registered Users as set in section 4.
2.4. If you are using the Services on behalf of a legal entity, you represent that you are authorized to enter into an agreement on behalf of that legal entity and, in such event, "You" "User" "Client" will refer and apply to that legal entity.
2.5. Similarly, you are hereby notified that you must be of legal age in order to register on the Website, and by accepting these Terms of Use, you guarantee and declare that you are at least 18 years of age.
2.6. Violation of these Terms of Use may, in Akommo sole discretion, result in termination of your Akommo Account referred in section 4.2.
3. Authorized Use
You are obligated to use the Website and its contents and/or Services diligently and correctly, agreeing to not use it:
- To carry out activities against the law, morality, the public order, and instead, to use it according to these Terms of Use.
- For illegal or forbidden purposes or to harm the rights or interests of third parties, infringing Copyright regulations, or whatever other regulations that might be applicable.
By using the Website and its Services, you agree not to use it for any other purpose than finding, enquire, book and manage an Accommodation or related Services.
4. General Booking Terms
4.1. The Website
Akommo provides an online platform providing professional event attendees with the ability to browse, search, wishlist, enquire and book event-time Accommodations and related Services directly on the platform. As a User, for viewing a search result listing does not require prior registration, however, if you wish to wishlist or book an Accommodation, you must first register and create an account -profile ("Akommo Account"). The Website does not include an online platform for payments, being such transactions done under the specific terms indicated in the Rental agreement and in all cases by any means offline.
4.2. Registration
Registration is required in order to use the Website and its Services. In order to save your searches, wishlists, enquiries or book an Accommodation through the Website, you must previously register, free of charge, to create an Akommo Account, fill in your profile and contact information in order to finalise any Accommodation or Services enquires or bookings. Confirmation of registration through email verification constitutes the User agreement. Once you activate your Akommo Account clicking on the link on the confirmation email, you will be able to complete your Profile from the dashboard and start wishlisting your event accommodation.
Akommo reserves the right to terminate or suspend your Account and access to the Website and Services if you create more than one Akommo Account (you may not have more than one active Akommo Account), or attempt to register in the name of any other individual or legal entity without their express authorization.
You agree to provide truthful, accurate, current and complete information, and to update such information to keep it accurate and complete at all time. All personal information supplied by you as part of the registration process or completing your Akommo Account, at any stage and time, will be protected and used in accordance with our Privacy Policy.
4.3. Availabilities
When searching for Accommodations for the event you are planning to attend by entering their conference, fair, trade show or congress name, the search results page will display all the Accommodations currently available for such event. Also Akommo does its best to provide real-time availabilities, once a User has enquired for an accommodation (or several) availability(ies), Akommo will have to get back to the User, prior to any booking, confirming price and availability with its Providers. The final booking confirmation will be sent by Akommo Support Team solely once the payment for such rental has been received in accordance with the General Terms and Conditions of the Rental Agreement that you have previously accepted through the Website and that you must return signed to Akommo, by means of postal or electronic mail indicated in these Terms of Use.
Availabilities displayed are for the conference, fair, trade show or congress week dates. In the case where a User is willing to book an Accommodation outside the event dates (e.g.: requiring an extra day before or after the event), he/she will have the possibility through the Accommodation Comments, live chat or email, to enquire for extra rental days. Akommo will inform such User of the possibility of a longer rental period of the considered Accommodation after confirming it with their Provider.
Receiving information about price and availabilities, by any electronics means, shall not be deemed as an offer acceptance nor be legally binding between the parties.
4.4. Wishlists
Within the Website and its Services, Users are able to create, build and manage their Accommodations wishlists. Such wishlists will never be made publicly available on the Website. Therefore, Users agree they are solely responsible for their wishlists and related content. Through these wishlists of Accommodations that you created for each corporate event, you will be able to ask, directly against each selected property, any questions, doubts about such properties and later receive the feedback from Akommo Support Team, as well as enquiring about a property availability and price. Once the User has enquired for the properties wishlisted and received Akommo's Support Team answers, price and availability, he/she will be able to request and confirm the Accommodation booking.
4.5. Bookings
As previously mentioned above, Users will only be invoiced for the Accommodations they confirm their interest for after previously receiving price and availability. Please remember, we can not guarantee availability and price over time, once you received price and availability, simply go back to your wishlist and tick the "Add to booking button" and proceed to confirm. Our Support Team will get back to you with a booking confirmation as soon as possible. Rental Agreement does not become effective until confirmation of availability (condition precedent).
Please note that failure to comply with payment obligations assumed under the Rental Agreement, or any other obligations affecting compliance, shall constitute a breach of contract and automatically implies its termination.
Your booking details are always accessible on Akommo. You can download your invoices and rental agreements, review your reservation history, view instructions for arriving to the apartment or hotel, and more.
The language used in all contractual documents and procedures is English.
4.6. Providers
Akommo's network of trusted professionals, accommodations and properties owners or managers, are verified by Akommo as a legally registered business or entity offering short-term rentals during a specific event, being an apartment, villa or hotel room; as well as businesses or persons providing a service to Akommo's website such as hosting, maintenance, etc.
Descriptions of locations, Accommodations whether given online, in a brochure, by letter, word of mouth, or email are presented by Akommo on its Website in good faith based on the latest information received from our trusted affiliates-providers and is the belief that they are true but shall not constitute any representations by Akommo other than that Akommo honestly held such belief at the time. Akommo shall not be held liable by the Clients or Users for any discrepancy thereto or for any modifications made thereto by the owner or property manager without the knowledge of Akommo.
4.7. Payments
Once Akommo's Support Team has confirmed availability, and the User have accepted the Terms of the Rental Agreement, a Fifty per cent (50%) of the total invoice will be required and payable at the time of booking (24 hours). Should the booking be made within 10 weeks of the rental date, one hundred per cent (100%) of the total invoice is due in the same terms aforementioned.
The payments or any other monies held on account by Akommo do not accrue interest.
Full payment of the invoice must be received ten (10) weeks before your arrival. If the balance is not received by us by the due date, we shall be entitled to cancel the booking without prejudice to any claim for cancellation charges, and to retain any deposit received. For bookings made within ten (10) weeks of the arrival date, the client will be required to pay the full cost, plus any security or damage deposit, at time of booking.
4.8. Security Deposits
For each of our properties, we are required to request a deposit to cover any potential damages to the furniture, appliances or any other items in the rented premises. The Security Deposit is due 10 weeks before the event, along with your second payment of the invoice.
4.9. Price
Prices displayed on the Website or sent privately as an answer to any User enquiry, do not include the security deposit, utilities, tourist tax and in some cases the exit cleaning. Prices for the same Accommodation may vary from one event or from one year to another for the same Accommodation. The provided price for an Accommodation includes the renting period cost and a clean Accommodation with clean linens.
The "Budget" rating of a property is determined by a combination of factors including its size, standard and location. Akommo tries very hard to estimate an accurate budget rating for a property, but as prices can change drastically from event to event, it is impossible to provide a general estimated price. Nonetheless we will always inform you with the price before booking an accommodation and entering into a contract with us.
If any of these provisions are inconsistent with any term of the Rental Agreement, the latter shall prevail.
5. Limitation of Liability
.1. Akommo shall not be responsible for and disclaims all liability for any loss, liability, damage, including without limitation, direct, indirect or consequential, expense of any nature whatsoever which may be suffered by the User or any third party (including the User's company), as a result of or which may be attributable, directly or indirectly, to the User's access, use, inability to use, or performance of the Website, any information contained on the Website, or material and information transmitted over our system.
5.2. We may provide access by means of hyperlinks to other sites on the internet (the "third-party websites") that we think might be of interest. We do not monitor or review the content of third-party websites which are linked to from the Website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these third-party websites. We encourage our Users to be aware when they leave our Website and to read the privacy statements of these third-party websites. You should evaluate the security and trustworthiness of any other site connected to or accessed through this Website yourself, before disclosing any personal data to them. We will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information or for any poor functioning or damages that may occur as a result of using, accessing or browsing said third-party websites.
6. Disclaimer of Warranties
6.1. Although we strive to ensure that the information in the Website is correct, we do not represent or warrant its integrity or exactness. We try by all technical means possible that the Website is in optimum operation, however, given the nature of digital means, incidents may occur which are beyond our control and which make it impossible to ensure that the Website remains available, as we will need to carry out routine maintenance and servicing of our servers and equipment from time to time, or that the contents of the Website are kept up to date or error-free.
6.2. In any case, we disclaim any responsibility or liability to any person or entity for any loss or damage, injury, claim, or other cause of any kind or character based upon or resulting from delays or failures produced in the access, functioning and operation of the Website, or in its Services and/or contents, as well as also due to interruptions, suspensions or the poor functioning of same.
6.3. Akommo does not warrant the absence of a virus or other similar harmful elements on the Website and/or the servers where it is hosted. However, we have adopted all the necessary measures which are possible under the current technology to guarantee and avoid the existence or the transmission of viruses and/or any other type of harmful software through the Website.
6.4. Users are solely responsible for the content they publish, post on the Website. By accepting our Terms of Use and using the Website and its Services, Users acknowledge and agree that at no time their account may be used, passed on to a Third Party and that they are solely responsible for their password confidentiality.
7. Intellectual Property
The contents, including but not limited to, the texts, comments, illustrations, images, guides, corporate logos and source code of the Website, are property of Akommo and when applicable, of the entities or persons indicated herein (licensors), all of them being protected by copyright, trademark and other laws of Spain and Community and International regulations which may be applicable.
Some photographs included on the Website are granted to us under a non-exclusive world-wide license in perpetuity by our Providers or the property owners/ managers.
The reproduction, distribution, marketing, commercialization, transformation, copy or any other act of electronic marketing is strictly prohibited without the expressed prior authorization of Akommo.
8. Changes in the Terms of Use
8.1. We reserve the right to modify, either in whole or in part, these Terms of Use, with the new ones that are agreed upon becoming effective as of the date of their publication on the Website. Therefore, we recommend that you carefully read and regularly review these Terms of Use so that you may be familiar with the updated version.
8.2. If any provision of these Terms of Use is held to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, then that provision will be deemed severable from these Terms of Use and will not affect the validity and enforceability of any remaining provisions.
9. Privacy Policies
We can use and share your information in accordance with our Privacy Policy. Our privacy policy is considered to be part of these Terms of Use.
10. Governing Law and Dispute Resolution
The Terms of Use stipulated in this document are governed by Spanish Law. The parties expressly renounce any other jurisdiction and submit themselves to the Courts and Tribunals of the City of Barcelona, for the purpose of resolving any controversy or legal dispute which could arise. This dispute resolution provision will survive the termination of any or all of your transactions with Akommo.
11. Contact Us
Should you have any questions regarding these Terms of Use, you can contact us by Telephone: +34 931 78 53 00, or by Email: [email protected]
Latest Version, May 2016